Training Courses - Parking 101

Parking 101

Parking Operations Mgmt

Parking 101

Accounting/Auditing

Parking 201

Training

Parking 301

Building Owners & Mgrs

Parking 401

Parking Analysis

Parking 501

Parking 101 - Basic Parking Operations Management

Length: 4 hours

For all Management Levels but specifically targets the new parking manager or supervisor.

This class reviews the following topics:

Basic Operations - Review of basic parking operations management topics including:

	Revenue Control Equipment Types
	Revenue Types collected in Parking Facilities
	Types of Parking Facility Operations

Basic Revenue Control - Topics presented include review of:

	Ticket Summaries and their Use
	Daily, Weekly and Monthly Revenue Summaries
	Separation of Duties to Ensure proper Auditing

Basic Auditing - Presentation of basic ticket auditing processes for self-park and valet operations with or without revenue control equipment.

Critical Steps to Being a Successful Manager - Topics presented include:

Importance of Continuing Training and Education

Resources of Training and Education in the industry

Addressing importance of the development of:

	Customer Service & People Skills
	Financial & Computer Skills
	Operational Expertise
	Verbal & Written Communication Skills

Basic Customer Service - Review of Customer Service Techniques to ensure operation of a successful facility.

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